Cookie Policy
We TOO V-holding ("Tourvision", "we" or "us") use cookies and other similar technologies on this website and in our app These technologies store or access information on your device. They help us remember something about you or your device. This policy explains what technologies we use.
Our business partners may store cookies on your device and use similar technologies to collect and use certain information for advertising personalisation, measurement and analytics. Cookies are either first-party cookies (where they are placed on your device by our website domain) or third-party cookies (where they are placed on your device by third-party website domains).
You can use the tools below and your device settings to control your preferences .
Essential and functional cookies
On
We need to use these technologies to make our websites and apps work and to run our business. They let you move from one page to another, use our services, and help us secure and optimise our services. These technologies also let you set and store your preferences on our websites and apps. We also use them to detect bugs and make our websites and apps work better.
If you block these technologies in your device or browser settings, our services might not work for you.
List of essential and functional cookies
Name / 1st or 3rd party cookie / Duration / Description
Performance
We use these technologies to see how you use our websites and apps. This tells us how to give you a better experience (for example, by telling us if one of our features isn't working well for you).
List of Performance Cookies
Name / 1st or 3rd party cookie / Duration / Description
Marketing
We and our advertising suppliers use these technologies to personalise the advertising you see. They work by seeing how you use our services and other websites (for example, which website directed you to our services). They use that information to predict what might interest you. You might see personalised advertising on our services, on other websites or in marketing emails. The first party and third party marketing cookies work together and, as they are intrinsically linked, both need to be turned on or off at the same time.
List of Marketing Cookies
Name / 1st or 3rd party cookie / Duration / Description
Social
Sometimes we advertise on social media. We use these technologies so that social media platforms can recognise you as one of our users and display advertising to you on our behalf.
Social media platforms also use these technologies on our websites and apps when you use your social media account to log in to our services. Sometimes they gather information about your behaviour to display personalised advertising to you.
List of Social cookies
Name / 1st or 3rd party cookie / Duration / Description
tt 3rd 2 months TikTok
Our business partners may store cookies on your device and use similar technologies to collect and use certain information for advertising personalisation, measurement and analytics. Cookies are either first-party cookies (where they are placed on your device by our website domain) or third-party cookies (where they are placed on your device by third-party website domains).
You can use the tools below and your device settings to control your preferences .
Essential and functional cookies
On
We need to use these technologies to make our websites and apps work and to run our business. They let you move from one page to another, use our services, and help us secure and optimise our services. These technologies also let you set and store your preferences on our websites and apps. We also use them to detect bugs and make our websites and apps work better.
If you block these technologies in your device or browser settings, our services might not work for you.
List of essential and functional cookies
Name / 1st or 3rd party cookie / Duration / Description
| lvhid | 1st | 2 years | Cookie for session and user functionality |
| lvh_ch | 1st | 2 years | Cookie for session and user functionality |
| lvh_is_group_pricing_selected | 1st | 90 days | Cookie to set user preferences on pricing visibility |
| lvh_is_geolocation_allowed | 1st | 90 days | Cookie to set user preferences on GEO location opt in |
| lvh_hide_negative_search | 1st | 90 days | Cookie to set user preferences on choice of search feature |
| lastBookingRef | 1st | Session | Cookie to keep user booking flow available |
| sessionId | 1st | Session | Cookie to keep user booking flow available |
| manage_session | 1st | Session | Cookie to allow customers to access thier bookings |
| lastSavedState | 1st | 30 days | Cookie to set user preferences on their search |
| lvh_journey | 1st | 7 days | Cookie to set user preferences on navigation |
| lvh_selected_agent_site | 1st | 90 days | Cookie for agents to set their site |
| lvh_staff_or_agent | 1st | 90 days | Cookie to identify agents |
| oct_last_used | 1st | 5 days | Cookie to set core functionality on site |
| lvh_point_of_sale_switcher_dismissed | 1st | 1 year | Cookie to set user preferences for site selected |
| lvh_ps | 1st | 7 days | Cookie to ensure pricing is correct when landing from partners |
| lvh_cookies_accepted | 1st | 1 year | Cookie to set user preferences on cookies |
| rl_anonymous_id | 1st | 1 year | Internal analytics |
| rl_user_id | 1st | 1 year | Internal analytics |
| rl_trait | 1st | 1 year | Internal analytics |
| rl_group_id | 1st | 1 year | Internal analytics |
| rl_group_trait | 1st | 1 year | Internal analytics |
| lvh-booking-token | 1st | 90 days | Cookie to keep user's session account available |
| lvh-token-check | 1st | 90 days | Cookie to keep user's session account available |
| rl_page_init_referring_domain | 1st | 1 year | Cookie to keep reference of website customer visited last |
| rl_page_init_referrer | 1st | 1 year | Cookie to keep reference of website customer visited last |
| datadome | 1st | Session | Security session cookie to detect malicious bot traffic |
Performance
We use these technologies to see how you use our websites and apps. This tells us how to give you a better experience (for example, by telling us if one of our features isn't working well for you).
List of Performance Cookies
Name / 1st or 3rd party cookie / Duration / Description
| _ga | 1st | 2 years | Google analytics |
| _gid | 1st | 24 hours | Google analytics |
| _gat | 1st | 1 minute | Google analytics |
| _gat_UA-27821669-2 | 1st | 90 days | Google analytics |
| fs_uid | 1st | 1 year | Fullstory session recording to analyse site errors |
Marketing
We and our advertising suppliers use these technologies to personalise the advertising you see. They work by seeing how you use our services and other websites (for example, which website directed you to our services). They use that information to predict what might interest you. You might see personalised advertising on our services, on other websites or in marketing emails. The first party and third party marketing cookies work together and, as they are intrinsically linked, both need to be turned on or off at the same time.
List of Marketing Cookies
Name / 1st or 3rd party cookie / Duration / Description
| cto_lwid | 3rd | 13 months | Criteo |
| eid | 3rd | 6 months | Criteo |
| opt | 3rd | 1 year | Criteo |
| optout | 3rd | 5 years | Criteo - Optout cookie |
| r.ack | 3rd | 1 hour | Criteo |
| uid | 3rd | 1 year | Criteo |
| zdi | 3rd | 6 months | Criteo |
| cto_lwid | 1st | 13 months | Criteo |
| criteo_cookie_perm | 1st | 1 year | Criteo. |
| cto_clc | 1st | 13 months on iOS > 11.2, 24 hours elsewhere. | Criteo |
| cto_optout | 1st | 5 years | Criteo |
| cto_axid | 1st | 390 days | Criteo |
| cto_pxsig | 1st | 1 hour | Criteo |
| cto_bundle | 1st | 13 months | Criteo |
| criteo_write_test | 1st | Deleted after being written | Criteo |
| cto_tld_test | 1st | Deleted after being written | Criteo |
| criteo_localstorage_check | 1st | Deleted after being written | Criteo |
| IDE | 3rd | 1 year | Google DoubleClick |
| MUID | 3rd | 1 year | Bing |
| u | 3rd | 1 year | RTB - cookies used for retartgeting services - further details available at rtbhouse.com/privacy-center/services-privacy-policy. |
| ts | 3rd | 1 year | RTB - cookies used for retargeing services - further details available at rtbhouse.com/privacy-center/services-privacy-policy. |
| rid | 1st | 1 year | TSM user identifier |
| _aw_m_15714 | 1st | 1 year | AWIN - further details available at https://privacy.awin.com/ |
| _aw_m_15715 | 1st | 1 year | AWIN - further details available at https://privacy.awin.com/ |
| _aw_m_19966 | 1st | 1 year | AWIN - further details available at https://privacy.awin.com/ |
| rt | 3rd | 2 years | Tripadvisor - further details available at https://tripadvisor.mediaroom.com/us-privacy-policy |
| ctConversion | 3rd | 30 days | Clicktripz |
| _ctuid | 3rd | 2 years | Clicktripz |
| _clck | 1st | 1 day | Microsoft Clarity |
| _clsk | 1st | 1 day | Microsoft Clarity |
| _gcl_au | 1st | Lifetime | Google Conversion Linker |
| _uetsid | 1st | 1 day | Bing |
| _uetvid | 1st | 1 day | Bing |
Social
Sometimes we advertise on social media. We use these technologies so that social media platforms can recognise you as one of our users and display advertising to you on our behalf.
Social media platforms also use these technologies on our websites and apps when you use your social media account to log in to our services. Sometimes they gather information about your behaviour to display personalised advertising to you.
List of Social cookies
Name / 1st or 3rd party cookie / Duration / Description
| fr | 3rd | 2 months |